Frequently Asked Questions
Everything you need to know about your order and our custom-built apparel.
What is the standard shipping timeframe?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return or exchange, please visit our online Returns Portal with your order number and email address.
How do I know which size to order?
Our apparel follows a standard fit, but specific measurements can vary between collections. We recommend checking the 'Size Guide' link on the product page for detailed chest, waist, and length measurements.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local import duties and taxes, which are the responsibility of the recipient.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy now, pay later options through Afterpay and Klarna in select regions.
Are your products covered by a warranty?
We stand by the quality of our gear. We offer a 6-month warranty against manufacturing defects on all apparel and accessories. This does not cover normal wear and tear or damage from misuse.